What Makes Us Different

Our Culture:

Ask any employee at C & I what we do and you will hear words like "quality", "lead times", "fast response", "no back orders", and "customer service". Those words aren't just what we do. It's who we are. Each and every one of us understands what our customers expect and we will do whatever it takes to not only meet those needs but also exceed them.

Our Record:

  1. Fill Rates - 100%. We will not backorder products unless you tell us to. After all, who wants increased freight charges and added handling expenses?
  2. Quality - Since we opened the doors in 2005, our returns due to quality issues represent exactly .003% of our sales. We feel pretty good about that, and you can too.
  3. Lead Times - Since 2005, we have missed exactly 1 lead time. One! In other words, when we tell you something will ship in 3 days, well, that's what we mean. And it’s exactly what will happen. Every single time.
  4. Made in the USA - All of our products are produced at our facility in Bessemer, Alabama. By 100% U.S. citizens.